The Fine Print

This Privacy Policy describes how 1st Choice Phlebotomy (“we,” “us,” or “our”) collects, uses, and shares information obtained through this website, our services, and our SMS/text messaging programs.

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This policy applies solely to information collected through this website, online forms, scheduling tools, and SMS communications.

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Information We Collect

We collect information that you voluntarily provide to us, including but not limited to:

• Name
• Email Address
• Phone Number
• Appointment and scheduling information
• Servoces inquiries
• Payment information (when applicable)

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We may also collect limited technical information such as IP address, browser type, and access times for security and website optimization purposes.

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How We Use Your Information

We use the information you provide to:

• Respond to inquiries and service requests
• Schedule and confirm appointments
• Send appointment reminders, updates, and service-related notifications
• Communicate important operational or policy updates
• Process payments and billing (if applicable)
• Improve our services and customer experience

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We do not sell or rent your personal information.

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SMS/Text Messaging Communications

By providing your mobile phone number and opting in, you consent to receive SMS/text messages from 1st Choice Phlebotomy, which may include:

• Appointment confirmations and reminders
• Scheduling updates
  
• Service notifications
• Operational or administrative messages

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Message frequency may vary.

Message and data rates may apply.‍

Consent to receive SMS messages is not a condition of purchase or service.

Opt-Out & Help Instructions (SMS Compliance)

You may opt out of SMS messages at any time by replying:

• STOP – to cancel all future text messages
• HELP – to receive assistance or contact information

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Once you opt out, you will no longer receive SMS messages unless you re-enroll.

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Information Sharing & Third Parties

We may share your information only as necessary to operate our business and provide services, including with:

• Scheduling and appointment management platforms
  
• SMS and communication service providers
• Payment processors
• IT, security, and hosting providers
• Compliance, legal, or regulatory authorities when required by law

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These third parties are permitted to use your information only to perform services on our behalf and are required to maintain appropriate confidentiality and security safeguards.

We do not share mobile phone numbers or SMS consent with third parties for their own marketing purposes.

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Your Access to and Control Over Information

You may request to:

• Review the personal information we have about you
• Correct or update your information
• Request deletion of your information (subject to legal and medical record requirements)
• Withdraw consent for communications

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Requests can be made by contacting us using the email address or phone number listed on our website.

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Data Security

We take reasonable and appropriate measures to protect your information.

• Sensitive information transmitted online is encrypted using secure technologies (HTTPS/SSL).
• Access to personal data is limited to authorized personnel only.
• Servers and systems storing personal information are maintained in secure environments.

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While no system can be guaranteed 100% secure, we continuously work to safeguard your data.

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Data Retention

We retain personal information only for as long as necessary to fulfill service obligations, comply with legal requirements, and maintain accurate records.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

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Contact Information

If you have questions or concerns regarding this Privacy Policy or your data, please contact us using the information provided on our website.